After-sales service for the renewable energy sector

Using our knowledge and experience of after-sales services, we offer a specific solution for the repair of renewable energy equipment.

ANOVO‘s after-sales service for the renewable energy sector is dedicated to repairing and recovering equipment and infrastructure in order to contribute towards the sector’s sustainable growth.

As part of the Energy Department of our Infrastructure and Networks (I&N) After-sales Service Division, we have established a specific branch to cover after-sales services for renewable energy equipment, such as solar or wind power systems.

This service covers all players in the value chain, including manufacturers (Huawei, SAJ, Solis, Fronius, SMA, etc.), renewable energy companies (Vela, SolarPack, Solaria, Voltalia, etc.) and other large companies in the energy sector (Iberdrola, Enel, etc.).

As a result of our extensive experience and knowledge of infrastructure, ANOVO has the specialist skills to carry out repairs on renewable energy technology. To do this, we have a team of highly qualified engineers with experience in repairs and reverse engineering.

Manufacturers

Huawei, SAJ, Solis, Fronius, SMA

Energy Farms

Vela, SolarPack, Solaria, Voltalia

Companies

Iberdrola, Enel

Distributors

ANOVO provides after-sales services to the renewable energy sector for all types of installations:

After-sales Services for On-grid Solar Inverters

On-grid Solar Inverters are designed to synchronise with the grid and feed the energy produced. ANOVO repairs and provides support for all variants of this type of inverter:

  • Industriales. Especialmente indicados en zonas en las que hay un consumo de enegía elevado (industria y plantas de generación) donde cuentan con una red de alimentación trifásica.
    Entre los equipos para los que ANOVO cuenta con una gran capacidad técnica destacan:
    • Huawei SUN2000 series,
    • SAJ Suntrio series,
    • Kaco Powador 25000XI- 33000XI,
    • Enertron 100KW-500KW, etc.
  • Domestic. Solar inverters for use in homes with moderate energy consumption. These systems usually deliver between 0.7kW and 10kW of power.
    At ANOVO, we offer after-sales services for systems made by the following manufacturers: Huawei, SMA, SAJ, Fronius, Solis, Xantrex, Kaco Poxador 3kw-8kw, etc.
  • Híbridos. Gama de inversores solares On Grid destinada a uso doméstico e industrial. Son sistemas que combinan un inversor de conexión a red con un sistema de acumulación de energía en baterías.
    Entre los equipos para los que ANOVO cuenta con gran capacidad técnica, se encuentran los siguientes fabricantes y familias:
    • Huawei SUN2000,
    • SAJ H1,
    • Growatt SPH,
    • Fronius Primo GEN24, etc.

After-sales Services for Off-grid Solar Inverters

Off-grid Solar Inverters form part of an isolated network as they are not designed to feed energy into the grid.

For these types of inverters, ANOVO offers after-sales services for manufacturers such as: Victron, Voltronic, Must, etc.

After-sales Services for Off-grid Solar Inverters

Off-grid Solar Inverters form part of an isolated network as they are not designed to feed energy into the grid.

For these types of inverters, ANOVO offers after-sales services for manufacturers such as: Victron, Voltronic, Must, etc.

Solar Inverter Repair

At ANOVO, we have all the instruments, tools and measuring equipment necessary to carry out guaranteed high-quality repairs of solar inverters and ensure maximum recovery of systems. This includes our latest-generation equipment for BGA welding (>500 balls) and micro-spot welding (bonding).

This process is documented by our engineering team, therefore providing our technical team with greater knowledge and experience so that we can streamline our repair and design improvement processes.

Other Services

In addition to repairing equipment, infrastructure and networks, our operations centre also offers services to upgrade elements.

These complementary technical services include:

Engineering Services

Customer services for the design, research and implementation of solutions for all matters related to:

  • Software
  • Upgrades
  • Updates
  • Revisions
  • Firmware
  • Pre-screening
  • Post-Screening
  • Reconditioning
  • Drafting of detailed technical reports
  • Hardware
  • Retrofits
  • Technological Improvement

Logistics service

Our logistics service ensures comprehensive management of the repair process, including:

  • Comprehensive management of the reparation process
  • RMA Management
  • I/O documentation
  • Dedicated transportation
  • Scrap units
  • Spare parts stock management
  • SWAP (substitution with Customer Stock units)
  • Specific documentation, labelling, and packaging

Complementary services

Adapted to the needs of each client with total transparency, reliability and professionalism:

  • Buying and selling equipment on the second-hand market
  • On-site equipment dismantling
  • Recycling and destruction of materials
  • Instrumentation repair

To guarantee a quality after-sales service in the renewable energy sector, our technical team has all the necessary facilities, equipment and technical skills to meet our customer’s needs quickly and efficiently.

To ensure this, we have expertise in the following systems:

Technical Expertise

On grid Solar Inverters

  • Industrial: Huawei SUN2000 series, SAJ Suntrio series, Kaco Powador 25000XI- 33000XI, Enertron 100KW-500KW, etc.
  • Domestic: Huawei, SMA, SAJ, Fronius, Solis, Xantrex, Kaco Poxador 3kw-8kw, etc.
  • Hybrid: Huawei SUN2000, SAJ H1, Growatt SPH, Fronius Primo GEN24, etc.

Solar Tracker Electronics

SUNDOG, DEGER, Solon and Soltrack.

Off-grid Solar Inverters

Victron, Voltronic, Must, etc.

Control and Communications Cards

SUNNY WEBBOX. Powador Piccolog, eSolar Sec and X3-NFI-SOLAX.

Frequency Converter

Siemens, ABB, Omrom, etc.

PLCs

Siemens, ABB, EATON and SCHNEIDER.

Logistics Capacity

  • Comprehensive management of the reparation process
  • RMA Management
  • I/O documentation
  • Dedicated transportation
  • Scrap unit management

Customers